We are dedicated to service. Service is what our reputation as one of the leading companies serving the design and printing industry is built on.

Our highly competent technical services personnel are trained overseas and kept up to speed on the latest technological developments.

Technical services & maintenance

SECTORS SERVICED

Kalideck offers a variety of contracts suited to your requirements across the following sectors:

LITHO PRINT

  • CTP

  • PROCESSORS

  • KODAK SOFTWARE

FLEXO PRINT

  • CDI

  • DUPONT™ CYREL®

  • ESKO SOFTWARE

SIGN & DISPLAY

  • DOCAN PRINTING SYSTEMS

  • KONGSBERG

  • ESKO SOFTWARE

PACKAGING

  • RANPAK EQUIPMENT

Avoid the anxieties and pressures of downtime caused by technical problems with one of our Kalideck maintenance plan contracts.

Kalideck South Africa offers maintenance service contracts across all equipment within the Gold, Silver and Bronze categories.

kalideck antalis Gold maintenane plan

GOLD SERVICE AND MAINTENANCE PLANS

  • On site support

  • Labour and parts fully inclusive

  • Discounted after hours rates

  • Telephone support

  • Bi-annual service of your equipment

kalideck antalis slilver maintenane plan

SILVER SERVICE AND MAINTENANCE PLANS

  • On site support

  • Labour included

  • Parts at discounted prices

  • Discounted after hours rates

  • Bi-annual service of your equipment

Gold

BRONZE SERVICE AND MAINTENANCE PLANS

  • Reduced maintenance costs

  • Promotes confidence with your employees and customers

  • Is more cost effective

  • Provides parts at discounted prices

KALIDECK WARRANTY

The equipment that you purchase comes with the manufacturer’s warranty as shown on the reverse of the warranty certificate.

Warranty includes:

  • On site support (08h15 – 16h30)

  • Labour and parts

  • Telephone support

OUR COMMITMENT TO YOU

  • First class support
  • Fast response to your problems
  • After hours standby if required
  • Highly trained personnel
  • Cost effective service contracts (your services are budgeted)
  • Extended warranty
  • Service programmes (reducing your downtime)
  • Optional service during warranty period

INNOVATION

Innovation in the printing and repro industry is ongoing and rapid.

Kalideck has its finger on the pulse of innovation and advances in the industry. Be it the latest computer hardware and software, computer-to-plate systems or the most advances eight head, dual ink line large format digital printer, we are there to support these innovations at the cutting edge of the industry.  

Contact your nearest technical service centre

Product Manager – Technical Service
Ago Abrantes: 011 688 6000